Emergency
Our Emergency service is open 24 hours a day, 365 days a year to receive and treat patients anytime your primary veterinarian is not available. If you are concerned about your pet, do not hesitate to contact us!
Any concern about your pet’s health, please do not hesitate to contact our Emergency team. If you’re concerned about your pet, you should never feel embarrassed about calling our on-site team. You are never wrong to call.
Critical Care
The intensive care unit or ICU, is a section within our hospital that looks after our most critical patients whose conditions are life threatening and/or need constant monitoring. Our ICU is well equipped to treat even the most complex diseases. It is constantly staffed with experienced clinicians and technicians to ensure pets receive the best comprehensible care they need. We work closely with the other departments to provide complete and expert care.
Once an animal is admitted to the ICU it is a time of great stress and worry for the owners. If your pet is in our ICU, you can expect to be in close contact with our veterinarians and technicians; we will regularly keep you updated with your pet’s condition usually several times a day and in a timely manner. Daily visitation is certainly encouraged for our patients.
We also keep in touch with the primary veterinarian with daily updates via email or phone calls.
Patients admitted to the ICU may include those with complex and multi-systemic diseases such as:
- Acute renal failure / acute kidney injury
- Sepsis (a potentially life-threatening complication of a severe infection)
- Coagulation disorders such as Disseminated Intravascular Coagulopathy (DIC, a severe clotting abnormality)
- Severe anemia
- Trauma patients
- Toxicities
- Diabetic emergencies (ketoacidosis crisis)
- Severe electrolytes abnormalities
- Pancreatitis
- Acute hepatic disorder
- Respiratory distress and failure
- Congestive heart failure and severe cardiac rhythm disturbances
- Neurological emergencies (such as seizure patients)
- Recovery from major surgery for monitoring and advanced pain management
Our dedicated Critical Care department offers
- 24-hour staffing by doctors and technicians for your pet’s care
- Direct and indirect arterial and central venous pressure monitoring and blood pressure support
- Continuous electrocardiography (ECG) monitoring
- Arterial and venous blood gas analysis
- Pulse oximetry, end-tidal capnography monitoring
- Urinary output monitoring via closed urinary collection systems
- Oxygen therapy and respiratory support for patients with respiratory distress
- Placement and management of feeding tubes for nutritional support: PEG (stomach), esophageal, nasogastric and nasojejunal tubes
- Advanced procedures such as chest tube placement and management, peritoneal dialysis…
- Advanced pain control including continuous rate infusions for your pet’s comfort during times of illness and stress


